KSD Support Services Limited is one of the fastest growing, privately owned, building maintenance and facilities management support services companies in the UK. KSD are fast becoming a well- recognised and respected brand in the UK facilities management marketplace.
Started by three business partners, who had the vision to grow a company that is a bit different from the norm, our people have a passion for delivering excellent service to our customers no matter what. By doing this we will ensure that our customers continue to use us time after time. To achieve this is takes a lot of passion, effort, employing the right team, listening to and giving our customers what they want. We are pleased that the board are as enthusiastic and passionate about the business, now, as the founders were they day they started the company. Over the years KSD has grown into a successful business delivering building and facilities management services in the retail, corporate, banking and public sectors.
Today, KSD has a client base across the whole of the UK and we are proud to support our customers in over 1000 sites across the length and breadth of the UK. We employ people who have a passion to succeed and this has seen our revenues increase year on year. We have ambitious plans to continue our growth in the coming years and we are excited about the opportunities our clients continue to offer.
There are many contributing factors behind the success of our company; the passion of our people; our network of loyal and skilled partners, suppliers and contacts; our ability to bring real value for our clients; our culture and belief in our values, principles and goals.
We hope our website will give you a sense of our common ideology and the value we give to our stakeholders.
If you have any comments or suggestions or would like to enquire about our services please contact us or call any one of our offices.
Our mission is:
- To deliver for our customers the highest level of quality support services at fair and market competitive prices.
- To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes.
- To deliver profit for our shareholders that will allow reinvestment in our business to continue to help grow our business.
- To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, subcontractors, professional associates and customers.
Our Vision Statement:
"We believe in forging long term business relationships with our customers and by delivering excellent service to them we will sustain the long term growth of our company. We are constantly focusing on innovating. We believe in the simple not the complex. We believe that we need to invest in technologies that stand behind the services we deliver, and or the products we supply. We will participate only in markets where we can make a significant contribution.
We believe in saying no to some opportunities, so that we can really focus on the opportunities that are truly important and meaningful to us. We believe in deep collaboration with our suppliers, associates and partners, which allow us to innovate in a way that others cannot. And frankly, we don't settle for anything less than excellence in every function in the company, and we have the self-honesty to admit when we're wrong and the courage to change. And I think regardless of who is in what job those values will become so embedded in this company that KSD will do extremely well in the future."
Richard Crotty, CEO of KSD Support Services